Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

  • busy_wizard@lemmy.world
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    1 year ago

    “Thank you for your patience” should really come after an apology for the delay, depending on the reason. Owning up to the fact that you aren’t on schedule is not a failing at all, and acknowledging that your correspondent is dealing with the situation gracefully just serves to further smooth things over.