downpunxx@fedia.io to Lemmy Shitpost@lemmy.world · 14 days agomath checks outfedia.ioimagemessage-square106fedilinkarrow-up11.57K
arrow-up11.57Kimagemath checks outfedia.iodownpunxx@fedia.io to Lemmy Shitpost@lemmy.world · 14 days agomessage-square106fedilink
minus-squareburrito82@feddit.delinkfedilinkarrow-up18·14 days agoWell, aaaactually, don’t they have more than average calls half of the time?
minus-squaredogsoahC@lemm.eelinkfedilinkarrow-up23·14 days agoNot necessarily. They could be constantly ever so lightly above the average value, but then once in a while, a really low value comes along and drags the average down. What you’re thinking of is the median.
minus-squareBehindTheBarrier@programming.devlinkfedilinkarrow-up11·14 days agoEasily achievable if you only take calls in working hours. Then all working hours will have more than average calls per hour for a day.
minus-squareNatanael@slrpnk.netlinkfedilinkarrow-up4·14 days agoYou can also continously have above average per worked hour for the staff if you keep firing people, because then calls per person keeps going up
minus-squarethen_three_more@lemmy.worldlinkfedilinkarrow-up9·14 days agoMaybe they’re taking the average for each day over the whole 24 hours, but the call centre only operates from 9:30-4:30.
minus-squareMichal@programming.devlinkfedilinkarrow-up2·13 days agoYeah, like at night it falls down to 0
minus-squareRailcar8095@lemm.eelinkfedilinkarrow-up10·14 days agoThat would be true for the median, but not for the average
Well, aaaactually, don’t they have more than average calls half of the time?
Not necessarily. They could be constantly ever so lightly above the average value, but then once in a while, a really low value comes along and drags the average down. What you’re thinking of is the median.
Easily achievable if you only take calls in working hours. Then all working hours will have more than average calls per hour for a day.
You can also continously have above average per worked hour for the staff if you keep firing people, because then calls per person keeps going up
Maybe they’re taking the average for each day over the whole 24 hours, but the call centre only operates from 9:30-4:30.
Yeah, like at night it falls down to 0
That would be true for the median, but not for the average