One chestnut from my history in lottery game development:

While our security staff was incredibly tight and did a generally good job, oftentimes levels of paranoia were off the charts.

Once they went around hot gluing shut all of the “unnecessary” USB ports in our PCs under the premise of mitigating data theft via thumb drive, while ignoring that we were all Internet-connected and VPNs are a thing, also that every machine had a RW optical drive.

  • tslnox
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    8 months ago

    Yeah. Zscaler was once blocking me from accessing the Cherwell ticket system, which made me unable to write a ticket that Zscaler blocked me access to Cherwell.

    Took me a while to get an IT guy to fix it without a ticket.