I am trying to login at reddthat.com/login using both my email address and username - no dice, just a green spinny icon endlessly.

I’ve tried on my phone (duck browser) and on desktop chrome. Tried incognito mode - no change. Infact, I dont get any response even with known bad credentials.

In Devtools - I don’t even see a call being made to the server.

I think Incognito rules out any plugins - any idea what might be up?

  • TiffMA
    3·
    1 year ago

    Hey @Dave_r@reddthat.com The Lemmy-UI app uses websockets, you can’t see the data in DevTools. At least I havn’t been able to see it, and the UI is not great in showing that there has been an issue.

    I’ve replicated the issue, and the response in the error logs show: ...lemmy_server::api_routes_websocket: password_incorrect: password_incorrect

    I cannot even see who attempted to login. (Which might be bad saying that out loud now but 🤷 ) It most likely is due to a wrong password & there was an issue in Lemmy 0.17.3 (we are now on 0.17.4) due to password truncation, if the password you entered was over 20 characters or something along those lines.

    I would recommend going to your settings and changing your password to something else, that is less than 20 characters and then retry logging in on the other device.

    Cheers,
    Tiff