It turns out that accommodating spoiled aristocrats who order shit they don’t need from halfway across the Earth on a whim has a cost, and let me tell you: that cost isn’t coming out of the executives’ salaries!
Every time you return something, you are adding data to a spreadsheet that returns the value of “fuck you.”
The same thing happened to me with a part of my Hario coffee grinder. Turns out import duties from Japan costed more than the item itself, but I had already bought it and needed it to get my coffee.