• slumlordthanatos@lemmy.world
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    11 months ago

    HP tech here. Stay FAR away from any of their consumer-grade devices. They’re cheap, poorly built, and difficult for even HP techs to work on. Save your money and get something with better build quality.

    Their business-class devices are okay, because most of those actually have decent build quality and are easily repaired. But stay away from their cheap devices, especially their printers (obviously).

    • Appoxo@lemmy.dbzer0.com
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      11 months ago

      We are also an HP/HPE shop.
      Like you said. Not the cheap shit. And definitely not the cheap printer shit!
      ProDesk or EliteDesk (maybe even used?)

    • FishersDonut@lemmy.ca
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      11 months ago

      Thanks for this, good to know. I’ve had nothing but problems with my HP and had many a day of wanting to schwing it out the window.

      Any particular brand out there that’s still known for decent build quality? I feel wary of them all now.

        • Flying Squid@lemmy.world
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          11 months ago

          My Brother “network” laser printer is so old, it has no WiFi or Bluetooth, just an ethernet jack and a USB 1.0 port. Seriously. 1.0. It’s that old. I’ve only had to change the toner cartridge one time because I don’t print a ton, but it’s a workhorse.

      • ChapolinColoradoNZ@lemmy.world
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        11 months ago

        Get an older version of the HP printers if you like that brand. I’ve had Officejets 6900 and 7500 and 8500 series. Cartridges still widely available and the printers accept mortification for external tanks. I only have the 7500 now in the wide format and it’s still going strong. Easy to maintain too. I do have a laser printer as well which I only use for b/w printing. Have had experience with fixing other brands in the past and by far the Brother is the most user friendly I guess. Epsons are okay and easy to find parts for.

        • Appoxo@lemmy.dbzer0.com
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          11 months ago

          I saw some Epson or Canon printers with ink tanks.
          If I buy any printer for a >30-40% humidity environment it will be one of those.
          If it’s mostly dry it will be a toner/laser based.

          • time_lord@lemmy.world
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            11 months ago

            I have a canon with an ink tank. I love it, but it’s only about 4 months old. I’ll actually curious how I feel about it in a decade from now.

            • Appoxo@lemmy.dbzer0.com
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              11 months ago

              Assuming the ink won’t dry out and the driver will not dematerialize or break something I think very good.
              I read somewhere that you should not mix inks so I wish you good luck with the vendor of your ink.

        • Appoxo@lemmy.dbzer0.com
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          11 months ago

          Except their printers are good awful to get hold of without the connect X here and there stuff.
          Give my my god damn driver without all the other shit to connect via USB to my god damn scanner!

      • DogMuffins@discuss.tchncs.de
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        11 months ago

        I have two oki mc363’s (office and home).

        Cost about $600, 6 years ago. Weighs about 30kg, must have a cast iron chassis or something.

        Rock solid, great printer scanner in every way. Wouldn’t change a thing.

        • bufordt@sh.itjust.works
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          11 months ago

          My parents have an okidata microline 82 that still prints. One of the dots hits a little light these days.

          They also have a 1994 HP LaserJet 4 plus that is still chugging along. Back from when HP made decent printers.

    • space@lemmy.dbzer0.com
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      7 months ago

      The Omen laptops are pretty good as well. Even the fan blades are made of aluminum. But I would avoid their desktop PCs because they use proprietary components.

      Like any other company, some products they make are junk but others are decent.

  • Appoxo@lemmy.dbzer0.com
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    11 months ago

    The first issue was buying a cheap printer.
    The second issue was buying cheap HP printer.

    Buy brother or do your research. If it says on some page “No USB only wireless” just don’t buy it ffs!

        • Bulletdust@lemmy.world
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          11 months ago

          I’ve had a couple of the Epson Ecotank printers crap WiFi cards, all of a sudden WiFi just stops working and no amount of resets resolves it.

      • Appoxo@lemmy.dbzer0.com
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        11 months ago

        Yes and no.
        Allowed? Probably no 1st party vendor allows/wants it.
        Can do? Yeah sure.
        Will I get warranty for violating some kind of EULA (or some other equivalent) for using 3rd Party? Probably not.

        As an IT helpdesk we usually just tell them to get 1st party as the toner is not that expensive for that volume and just eat it. At least they have warranty for the 11k of printed papers.

        • CafecitoHippo@lemmy.world
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          11 months ago

          I’ve seen reviews saying that a firmware update stopped 3rd party ink/toner from working. Both myself and my mom have Brother printers that we love and have used for years. It’s disappointing and they’re great printers but I don’t want to pay a premium on toner/ink just because. But yeah, as @cerberus_cat said, refillable ink is good too if you need an ink jet printer but I don’t know why anyone would want ink over laser.

  • dinckel@lemmy.world
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    11 months ago

    I will never buy any HP product, just out of principle. Every single of their printers I’ve ever owned had broken down in elaborate ways no one understands, and what only makes it worse, is that the ink costs more than the actual hardware. Obviously it’s because they’re using only the most premium and exotic materials to make it.

    What really nailed the coffin for the final time was my printer refusing to accept the black cartridge, claiming it was not a legitimate one, so it locked down the whole printer into some sort of self-repair loop that it never exited

    • Syfrix@lemm.ee
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      11 months ago

      I have never bought a new, consumer HP printer. Ancient business HP printers though, I have on several occasions. Those are pretty good actually, they work when you need them to, (third party) toners are plentiful, and they’re cheap. Much better value than a new one.

      • dinckel@lemmy.world
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        11 months ago

        You don’t fuck with enterprise consumers. They will drop bank on anything that will just consistently work. Regular people don’t do that, so you gotta find a new way to rob them

    • unphazed@lemmy.world
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      11 months ago

      Swore off HP many years ago when my laptop began overheating in minutes. Opened it up, looked at the video card heatsink and duct and saw LIGHT in between. Ended up bending the duct ever so slightly and ground a pre1983 penny down to act as a heatsink and fill the gap. Yeah, a penny filled the gap. This after I owned a 1990s desktop where they cooled the processor by using a case fan and plastic ducts to remove the heat. No heatsink whatsoever. They will cut every corner they can.

    • Chunk@lemmy.world
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      11 months ago

      When I need to sign something that isn’t DocuSign. Which, is more often than I’d like.

      • Final Remix@lemmy.world
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        11 months ago

        I just scanned my signature and stamp it as a Jpg, then flatten the PDF and save as a new file. “I printed, signed, and scanned it again, sure…”

  • ZzyzxRoad@lemm.ee
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    11 months ago

    I guess I’m not understanding all the comments saying “why is anyone buying printers anymore? What do you need to print at home? Just buy a Brother or don’t buy one at all.”

    Do you really need to understand why someone wants or needs a printer? Do people need to be explaining their purchases so we can all decide if they deserve to get scammed by HP or not? It doesn’t matter why they bought it, whether it’s a want or a need, whether it’s the “right” brand, etc. They still don’t deserve to get scammed out of their money by some bullshit company that can brick their device whenever they feel like. If you pay for something, it should belong to you. Period.

  • ChapolinColoradoNZ@lemmy.world
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    11 months ago

    Best trick in the book is to download the Windows 7 version of the drivers or software package as it is all prior to this cloud BS. Install that in your windows 10 or 11 and it will all work as intended.

  • ivanafterall@kbin.social
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    11 months ago

    Terrible printer. Among the worst purchases I’ve ever made. Stunningly anti-customer design choices. I will never, ever buy another HP anything.

    • yesdogishere@kbin.social
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      11 months ago

      HP is doomed, sadly. All our parents who slaved and sweated blood to build their wonderful tech, wasted, their lives pointlessly ruined. All thanks to the horrible directors and management of HP. If you know anybody who works for HP today, make sure to victimise, ostracise, belittle, denigrade and castigate and bully their entire families into submission. No mercy for these fuckers and destroyers of all that is decent.

      • Appoxo@lemmy.dbzer0.com
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        11 months ago

        As if any other conglomerate is any better. Just don’t buy the cheap bs and do your research before buying shit… >_>

  • LichbaneLB@lemmy.world
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    11 months ago

    Can someone explain why there’s a cloud printing service involved here at all? We’ve been able to print over WiFi for a decade now.

    • Smokeydope@lemmy.world
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      11 months ago

      Data collection is the current in trend for most tech companies. They cant scrape any data if you don’t download their spyware app on your phone or use their cloud servers. Any little scrap of data they can gather from you they will sell to anyone and everyone.

      • Oneobi@lemmy.world
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        11 months ago

        Companies been after the new gold for ages. Any excuse to mine your data.

        That way they can lock you in making it difficult to transition. All those icloud users locked into the Apple ecosystem. They make it easy and then you are stuck.

        Be careful with your data.

      • LichbaneLB@lemmy.world
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        11 months ago

        I understand that’s the reason why they’re doing it - but what excuse can they give? I guess I shouldn’t be too surprised at the things consumers will endure - just look at literally everything apple does.

        • kungen@feddit.nu
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          11 months ago

          but what excuse can they give?

          It’s “the cloud”, so it’s high tech, advanced, and good for you!

        • Aceticon@lemmy.world
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          11 months ago

          It’s sold as convenience same as every other “private data siphoning” and “insert yourself in as an intermediary” make-money-from-adding-no-value scam out there.

          This isn’t just in Tech: for example banks have been trying for almost 2 decades to insert themselves into the last group of economic transactions out there which weren’t going through them - cash transactions - in order to get a cut of it and latelly they finally seem to be winning with touch-to-pay technology that’s replacing little cash playments like, say, buy the newspaper.

          Consider that there really isn’t much more space in consumer society anymore to sell more things unless you trully innovate (proper breaktrough stuff, not the “some thing done for ages but now from a smartphone and over a network” of the last decade) and innovation is risky so well established players aren’t going to do it (and even the supposed “innovators” in the Tech Startup world have mostly been copying each other of late and the only trully innovative stuff - last gen AI - isn’t actually something that causes more sales), so instead what you have is more monetising of what hasn’t been monetised yet (such as private information) and large companies leveraging their dominant position in one area to insert themselves as intermediaries in some other area (the touch to pay example from the banks but also quite possibly the point of Google’s DRM-for-the-web).

    • Fuck_u_spez_@lemmy.world
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      11 months ago

      Because they want you to subscribe to their ink cartridge auto-ship service that will send you a new one and charge your credit card any time one is empty, clogged, or just because they feel like it.

    • hyorvenn@lemmy.world
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      11 months ago

      My guess is they will tell customers it’s “easier” just to sell them a cloud subscription for something they do not need whatsoever.

    • tpyo@lemmy.world
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      11 months ago

      My use case is for printing things at home while I am not at home.

      I haven’t really had a need to do it since I’ve been out of school but I used my all in one printer a lot while I was in school. I don’t print at home anymore because the ink/nozzles are all fucky, but I do plan on replacing it because it’s annoying having to go to the library for that

      • Buddahriffic@lemmy.worldM
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        11 months ago

        My own printing is so rare that the most cost effective option is to just go to Staples the rare times I do need to print something. I don’t think I’ve spent more than $5 in the last few years.

    • Reliant1087@lemmy.world
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      11 months ago

      The only use I’ve found for cloud printing is how it would identify all the printers on the uni network and allow me to print on them with no hassle compared to manually adding the printer with the correct driver and IP.

  • jarfil@lemmy.world
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    11 months ago

    Symbols on sticker from top to bottom:

    • WiFi
    • no USB
    • peel here

    Sounds more like “This printer has WiFi, no need for USB, peel here otherwise”.

    But still stay away from HP consumer shit, I wouldn’t even let it connect over USB.

    • LichbaneLB@lemmy.world
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      11 months ago

      If only life were that simple. Whose laptops am I going to buy?

      Dell: Marks up replacement SSD prices by 10x (including the predatory behaviour of embedding QR codes to these in the bios to be shown in error states)

      Apple: …

      Lenovo: History of installing literal spyware

      Microsoft: Bad products

      • kidpixo@lemmy.world
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        11 months ago

        After decades of Apple I go for Lenovo without OS +Linux nowadays, really good experience.

      • ZiemekZ@lemmy.world
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        10 months ago

        Marks up replacement SSD prices by 10x

        You know you can just pop in a Crucial MX500, right?

        • LichbaneLB@lemmy.world
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          10 months ago

          And I did. The issue is they put in a QR code for their own $800 500 GB SSD in the bios error message for when your SSD breaks.

          My non-technical friend had no idea it’s an obscene price and may have bought it just to get his laptop working.

    • Oneobi@lemmy.world
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      11 months ago

      HP are on the top of my shitlist. Every day I hear a new reason to keep them there!

  • WhiskyTangoFoxtrot@lemmy.world
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    11 months ago

    How often do you guys need to print anything anyway? When my last printer broke I just bought a dedicated scanner and have been going to my local library on the rare occasions when I need to print something. If you’re pissed off at HP (and other printer companies) for doing stuff like this, just ask yourself if you really need a printer at all. There’s a good chance you don’t.

    • Victron@lemmy.world
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      11 months ago

      I humbly think the reasons other people have to print something is none of your business. And your personal story is no one else’s. Many people, myself included, need to print stuff on a regular basis, for work, school or whatever. The post is not about that, but the scummy practices of a shitty company.

    • funkless@lemmy.world
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      11 months ago

      i do fairly often. just because you personally don’t need to print stuff doesn’t mean no one has to.

    • ZzyzxRoad@lemm.ee
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      11 months ago

      College students still need to print stuff, some more than others. Especially if you’re like me and the only way you can retain information is to take handwritten notes, physically highlight, and write in the margins. I don’t know why, but ebooks and PDFs just don’t stick in my brain. There’s a printer in my department, but not that convenient when you don’t live on campus, and the library charges you like you’re at a Kinkos.

      I’m amazed that these printer companies feel they can pull this kind of shit though. You’d think they’d be doing everything they can to keep the 10 people who still need home printers and scanners.

    • Stephen304@lemmy.ml
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      11 months ago

      I sell stuff on eBay enough that having a printer is worth it so I can buy and print shipping labels at home, that way I can use USPS package pickup to ship stuff from my front door without needing to leave the house.

    • aceshigh@lemmy.world
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      11 months ago

      i need things to be in physical form so that i can write on it. it’s the only way that i can organize information and learn.

    • Aux@lemmy.world
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      11 months ago

      Print prices are so high in London, that it’s cheaper to buy a new printer every 30 pages or so.

    • Mellibird@lemm.ee
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      11 months ago

      This is what I do. On the rare occasions I need to print something, I just pop down the street to the library and do it there.

    • halferect@lemmy.world
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      11 months ago

      I print stuff all the time, I also send people personal letters to their mailbox so maybe I’m just old.

    • joel_feila@lemmy.world
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      11 months ago

      I just got like 2 mi to the local fedex office and print from there. That said in the last decade the most common thing I print off is D&D sheets for a con I go to

  • Shadow@lemmy.ca
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    11 months ago

    I mean the sticker has a peel up icon on the corner. They’re obviously not trying to hide this, they’re just pushing the user towards wifi.

    Also a custom firmware bound by serial number ranges would be even cheaper than the sticker. Logic doesn’t hold up

    • m4xie@lemmy.blahaj.zone
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      11 months ago

      You are absolutely correct.

      It’s not very expensive not to populate the USB receptacle on the the PCB.

      Sealing the hole in the case would be easy. You could have an removable insert in the case’s injection mold so there’s the option not to have the hole.

      If they thought two case parts were too logistically complicated, or they already made the mold and don’t want to mill it out to make space for the insert, they could insert plastic plugs with permanent snaps.

      If they really didn’t care, they could even just put they sticker over the hole in front of an unpopulated port.

  • zaph@lemmy.world
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    11 months ago

    I had a customer come in on Friday because they couldn’t get their brand new printer to work. When I pulled the sticker off a new hp hater was born.