Clicked on a link to read an article, and was met with this pop-up. I decided to click on the privacy policy link to view what I was agreeing to. It cannot be viewed unless you agree to what you haven’t read yet.

  • AwkwardLookMonkeyPuppet@lemmy.worldEnglish
    42·
    2 months ago

    Are you really going to read 600 pages of legalese anyways? It should be mandatory for companies to summarize their privacy policy in like 300 words of plain English (or native language) or less. If their policy is too complex to be summarized to meet the requirements then the CEO should be tarred and feathered on live TV.

    • Pavidus@lemmy.worldOPEnglish
      30·
      2 months ago

      To answer your question, no, I had no intention of reading the whole thing. I just wanted to see some of the ridiculous things that make it in there these days.

      Also, I completely agree with you.

      • andyspam@sh.itjust.worksEnglish
        1·
        2 months ago

        Well… I’m sure their point was, that services such as that shouldn’t at all be needed to understand what you’re agreeing to. But thank you for sharing!

  • dustyData@lemmy.worldEnglish
    6·
    2 months ago

    It reminds of the fact that access to Uber’s help and tech support page is walled by having an Uber account. So, if you have any problem making or login into an Uber account the error message directs you to a page that demands you log in to see it.

    Hopefully they added a webform that asks for a email to follow up on support. But no one watches that and it takes week for them to actually reach out to try and help you with your problem.

    • Kogasa@programming.devEnglish
      1·
      2 months ago

      At some level, the goal of customer service is to prevent customers from bothering your employees. A sufficiently confusing first level of customer service is just as good as one that actually attempts to help you because it convinces you to give up